Contact Us

In Person:

If you are working in the Digital Media Commons and need immediate assistance, please ask at the DMC Information desk. Studios staff are available in 210 Snell Library for media help.

For assistance when staff is not available, use the ITS service now ticketing system.

To reach a Research Librarian, please use this page.


DMC Studios: (617) 373 - 2465

Library Research Assistance: (617) 373 - 2356

Information Technology Services HELP line: xHELP (617) 373 - 4357


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